Careers

Tier 2 Support Technician

Department: IT Department

May 31, 2018

apply now Details

Department: IT Department

Employement Type: Full Time

Position Description

At Level4 Technologies we take our client’s IT service to the next level, we have been taking the stress out of IT management for over 30 years and combine established best practices with an evolving understanding of technology to implement the best possible solutions for our customers. We are looking for a Technician who will be equally excited about our vision and is eager to hit the ground running and support us in its execution.

As a Tier 2 Technician you will be an escalation point for our tier 1 team members and a point of contact for our clients and vendors. You will be part of the team that forms the core of our service delivery and will have ample opportunity to utilize your Techincal skills and troubleshooting ability.

What Is Our Team Looking For?
∙ Excellent written and oral communication skills
∙ Fantastic Personality
∙ Exceptional Organizational skills
∙ Ability to work in fast paced environment
∙ Strong Desire to help others
∙ Passion for continuous learning

What Expertise Are We Looking For?
∙ Minimum 3-years IT Help Desk/Support Experience
∙ Completion of multiple professionally recognized certification
∙ Advanced trouble shooting ability
∙ Understanding of virtualization technologies
∙ Experience managing and supporting 3rd party cloud services
∙ A Valid Driver’s license

What Do We Offer?
∙ A competitive salary
∙ A comprehensive benefits package
∙ A continuously growing and evolving workplace
∙ Opportunities for career development and advancement
∙ A fun casual culture
∙ Paid training incentives

To apply, please click 'Apply' below.


Apply Now